Keep guest-facing spaces in perspective.

The challenge

A property combines public displays, staff workstations, and event-room equipment with different owners and service windows.

A connected approach

A connected operational view helps teams describe each issue in the context of the property, the room, and the people affected.

IT in your environment

Reception PCs, back-office workstations, and staff laptops need support alongside event-room AV and information displays. Use inventory and health signals to identify the affected device and assess whether an issue is isolated or property-wide. Plan authorized troubleshooting around check-in peaks and events; payment-system management is not assumed.

IT management, alongside your AV environment

Support the computers behind the work as well as the technology in the room. Convoryx brings Windows endpoint health, inventory, and support context into the same operational picture.

Monitor PC health

Review CPU, memory, disk, connectivity, and last check-in information. Use alert policies to identify conditions that need attention, and check timestamps before interpreting a reading.

Understand the endpoint

Review hardware and software inventory, applications, services, and processes to give technicians context before troubleshooting.

Support and investigate

Use available Windows remote-support and PowerShell workflows with appropriate authorization. Check remote readiness separately from the agent’s last check-in.

Review patch and security posture

See reported patch, pending-reboot, and installed protection status. Visibility helps prioritize work; it does not imply automatic patch installation, reboots, or antivirus deployment.

Windows and macOS supported. Linux coming soon.

Convoryx supports Windows and macOS today. Linux support is coming soon. Discuss your operating systems and required workflows with us when planning your rollout.

Questions to shape your rollout

Which spaces face guests? Who owns event equipment? When can maintenance take place?