A lecturer arrives before the first class. The room computer starts, but the display remains blank. Support needs to understand the room, not just the computer.
The challenge
Teaching spaces combine shared computers, displays, room systems, and tight timetables. Separate inventories make handoffs harder.
A connected approach
Convoryx brings device and room context together so teams can investigate a teaching space with a common frame of reference.
IT in your environment
Computer labs, library PCs, teaching workstations, and administrative laptops need attention beyond the classroom display. Review device inventory, disk capacity, performance signals, and last check-in to prioritize support. Investigate a slow teaching PC alongside its room equipment, with maintenance planned around lessons and examinations.
IT management, alongside your AV environment
Support the computers behind the work as well as the technology in the room. Convoryx brings Windows endpoint health, inventory, and support context into the same operational picture.
Monitor PC health
Review CPU, memory, disk, connectivity, and last check-in information. Use alert policies to identify conditions that need attention, and check timestamps before interpreting a reading.
Understand the endpoint
Review hardware and software inventory, applications, services, and processes to give technicians context before troubleshooting.
Support and investigate
Use available Windows remote-support and PowerShell workflows with appropriate authorization. Check remote readiness separately from the agent’s last check-in.
Review patch and security posture
See reported patch, pending-reboot, and installed protection status. Visibility helps prioritize work; it does not imply automatic patch installation, reboots, or antivirus deployment.
Windows and macOS supported. Linux coming soon.
Convoryx supports Windows and macOS today. Linux support is coming soon. Discuss your operating systems and required workflows with us when planning your rollout.
Questions to shape your rollout
Which rooms need priority support? Who owns each device? What context should follow a support handoff?
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